Event description

@RepairRoundup is Back by Popular Demand!

Learn key strategies how to create an exceptional customer experience including social media, merchandising and supply chain practices preparing retailers and techs for growth in 2017. Experts will dive into the hottest tips to increase your store traffic and profits. Whether you are an established device repair storeowner, franchisee or considering jumping into the business, join us for lively expert advice, and takeaway winning profitability strategies.

Premier Sponsors

My Cool Cell


Gold Sponsors




Who should attend

Anyone wanting to create the best wireless repair customer retail experience. That said, this workshop is limited to 150 seats. First come, first served.

Why attend…Bottom line

You are a leader of your own market. Do you have everything you need to be successful in 2017? Your comrades speaking have advice, war stories, and ideas to share with you. Their experience can save you time and make you money, reach more customers and make them happier when you do.

This is NOT a sales seminar. This is an opportunity to learn from our road-tested guest speakers and network with new friends.

Still unsure what’s in it for you?

• Intangible advice and exciting before and after show and tell, February 8th at the Broward County Convention Center

• FREE lunch

• Plus, FREE pass to ITEXPO to network with a complimentary community, also curious about repair beginning with the show floor opening reception, 5pm-7pm (Open Bar)

• Show floor doors open at 5pm on February 8th thru Friday afternoon February 10th

• FREE access to any of the free ITEXPO workshops they offer between February 8-10th

Wireless Repair Roundup Playbook Oh, and as party favor for all workshop attendees… everyone takes home their very own updated Wireless Repair Playbook.  So you don’t even need to take notes in the meeting! We already know what you will want to remember before you even start….

Agenda overview
Wednesday, Feb 8th | Wireless Repair Roundup 
Energetic repair evangelists will share their secrets for success in wireless repair
9am-5pm: Greater Fort Lauderdale/Broward County Convention Center — Ballroom, 3rd Floor (Lunch will be provided)

9:00am Welcome & Opening Remarks
9:15am The Force is With You, Supplier Power Panel Discussion
10:15am Building Profits & Value-added Selling
11:15am The ROI of Automation
12:15pm Networking Lunch
1:15pm How to Choose the BEST from The REST
2:15pm Customer Experience Redefined
2:45pm Translating Customer Experience, Virtual Tour
3:15pm Networking Break Dance
3:45pm Successfully Playing in the Sandbox Together
4:45pm Closing Remarks & Mind Candy
* Specific session titles are subject to change slightly as event date nears…
5pm-7pm: ITEXPO Exhibit Hall Grand Opening Reception (read: Open Bar)

Thursday, Feb 9th | ITEXPO
Enjoy the ITEXPO show floor and exhibit area all day.
Show floor opens at 9am-6pm, Exhibit Hall Main Floor

Friday, Feb 10th | ITEXPO
Enjoy the ITEXPO show floor and exhibit area all day.
Show floor is open at 11am-2pmExhibit Hall Main Floor

View the agenda here for session times.

Hotel & Travel

Visit ITEXPO, or you can search lots of hotel options located on 17th Street or on Fort Lauderdale Beach. 


Register Now, hurry, the room is limited to first 150 repair industry community members hungry for knowledge.

Registration Fee is just $299, the very best value badge offered to attend all ITEXPO has to offer! Yeah for us!

PS – Fort Lauderdale is a nice place to visit in the dead of winter!


For sponsorship and exhibitor opportunities
For hotel & travel
Visit ITEXPO, or you can search lots of hotel options located on 17th Street or on Fort Lauderdale Beach  
genius_phone_repair“At first, I was not sure what to expect. We were hoping to go and network with others in our industry. We arrived in Nashville, and we were blown away with all of the knowledge and resources in the room. It was very professional, and we were able to take a lot away. We drove eight hours to get there and on the way home we talked the entire time about changes and strategies that we needed to implement.  Since the last Wireless Repair Roundup, I have had the opportunity to get several deals done with people that we met at the event. Genius Phone Repair is a better company because of attending Wireless Repair Roundup I can't wait for 2017.”

Kyle Wainwright, Genius Phone Repair 
“Super excited for the next Wireless Repair Roundup. Michelle puts on such great events that create an amazing environment to meet peers, learn from others, and even share insights on the areas in which you excel. Overall, it is definitely the go-to meeting for the repair industry. Don't miss it!”

Danny Debenham, iQue Repair, Anthem
“Wireless Repair Roundup was one of the most helpful events I have had the chance to visit. I had a great time meeting a few fellow repair shop owners and was able to trade business secrets and knowledge. We talked about everything from wholesale dealers, profit margins, building capital and expanding without failing. Even once the event was over, we met after hours to continue the conversations of growing your business. I have personally had the chance to implement a few of the ideas from those conversations, and it has worked very well here at 2 Geeks iPhone Repair. It was also interesting to meet new people that faced the same challenges I do in my shop everyday. I was able to learn new techniques to implement solving these issues. I cannot wait for the next event.”

Chandler Calvert, 2 Geeks iPhone Repair
“The Wireless Repair Roundup was an incredible experience.  It was a rare opportunity to meet with the best in our industry under one roof.  My team interacted with experts in micro soldering, refurbishing, parts wholesale and some of the best mobile phone repair shop owners in the nation.  You won't meet people like this anywhere else and I see no better group of people to bounce ideas around and solve real problems.  Things are moving so fast in this industry I can’t imagine being a company in wireless repair and not attending! Looking forward to this year's Roundup!”

Eric Houdek, Screenbuyer.com


To Register for the Wireless Repair Roundup and learn the hottest tips from industry repair experts: