Designing Your Customer Experience | Katalyst > Tate Fisher + Alexis Kiel

On purpose or not, every space has a customer experience. An intentional and successful customer experience builds up your brand with good word of mouth, referrals and positive reviews. This discussion will show you how to evaluate and formulate your own intentional customer experience to build brand advocates.

 


Tate Fisher, CEO of Katalyst

With over 20 years of experience in consumer electronics retail Tate has seen the rise and fall of several industries, and thousands of products and product categories. Katalyst is a design and manufacturing firm for branded environments, and as the CEO Tate has spent the last decade helping retailers build stores and strategies that are capable of adapting and evolving to new marketplace demands.

 

Alexis Kiel, NCIQQ

With over 20 years of experience in consumer electronics retail Tate has seen the rise and fall of several industries, and thousands of products and product categories. Katalyst is a design and manufacturing firm for branded environments, and as the CEO Tate has spent the last decade helping retailers build stores and strategies that are capable of adapting and evolving to new marketplace demands.