repair

Leading with Excellence in Device Repair

Feb 28, 2018 — Michelle James There is no finish line when it comes to learning, networking or growing your business. The name of the game is value and first place trophies are engraved ‘best customer experience.’ Even without the trophy ceremony, you’ve already won the retail game. Many do not realize it yet. Your

A Year In Review: Channel, Community, and Collaboration

The following is a guest blog by Service & Repair industry expert, Michelle James. Looking back, which I only do as a reflection of key learnings, in my mind’s eye, 2017 marks a “beginning.”  A time where the wireless repair industry began to notably move from an industry segment resembling the wild, wild west to

Wireless Repair EXPO 2018 Partners with CCA

The Branding Network, producer of the Wireless Repair EXPO, is excited to announce its newest partnership with Competitive Carriers Association (“CCA”). The EXPO will return to Las Vegas as a co-located event and partner program of CCA’s Mobile Carriers Show. At the EXPO, reverse logistics and service quality experts will present best practices for the aftercare of mobile

Forging new frontiers at Wireless Repair EXPO 2017

The wireless community came together last week at the inaugural Mobile World Congress event in San Francisco. Industry leaders and speakers presented to the wireless community repair business models and tips on transforming your repair business. In addition to 2 days of speaking sessions, EXPO held three networking events bringing the community together. The Mobile World

The Wireless Repair EXPO 2017 Announces Keynotes and Featured Speakers at “Mobile World Congress Americas in Partnership with CTIA”

SAN FRANCISCO, Aug. 24, 2017 /PRNewswire/ — Reverse logistics and service quality experts will present best practices for the aftercare of mobile devices, during the inaugural Mobile World Congress Americas in San Francisco, September 12-14, 2017. 30,000 attendees are expected to attend this event held at the Moscone Conference Center. The Wireless Repair EXPO 2017, an onsite partner program produced by

GSMA Launches 2017 Mobile World Congress Americas, in Partnership with CTIA

Inaugural Americas Event Set to Attract 30,000 Attendees and 1,000 Exhibitors   ATLANTA–(BUSINESS WIRE)–The GSMA today announced the first details of the 2017 GSMA Mobile World Congress Americas, in partnership with CTIA, including confirmed exhibitors, partners, programmes and activities taking place at the new mobile industry event. Under the theme “The Tech Element”, Mobile World

DIGITAL MARKETING FOR PHONE REPAIR

What’s your biggest fear? Well, for most people it’s public speaking. Lucky enough for me, it’s sharks, which doesn’t affect my business, only my willingness to swim out past the break. That being said, let me use this blog to explain how I recently expanded my business with a few public speaking engagements. During January

Follow Us to See What Happened in Vegas!

You did it. The repair community brought their A game, and it showed at the annual Wireless Repair EXPO! Exhibitors showcased best practices in wireless repair in 10,700 sq. ft. on the CTIA Super Mobility show floor. 28 speakers presented powerful business owner advice. 142 technicians were certified in micro soldering. Hundreds networked in the

The Woman Behind the Wireless Repair EXPO

With over 15 years’ experience in marketing, retail and wireless, Michelle James is no stranger to building things from the ground up – in fact, it might be what she’s best at. After 9 years spent creating innovative sales solutions and in-store campaigns as Marketing Director for Levi Strauss & Co., Michelle lived “a marketer’s