A Year In Review: Channel, Community, and Collaboration

The following is a guest blog by Service & Repair industry expert, Michelle James. Looking back, which I only do as a reflection of key learnings, in my mind’s eye, 2017 marks a “beginning.”  A time where the wireless repair industry began to notably move from an industry segment resembling the wild, wild west to

Wireless Repair EXPO 2018 Partners with CCA

The Branding Network, producer of the Wireless Repair EXPO, is excited to announce its newest partnership with Competitive Carriers Association (“CCA”). The EXPO will return to Las Vegas as a co-located event and partner program of CCA’s Mobile Carriers Show. At the EXPO, reverse logistics and service quality experts will present best practices for the aftercare of mobile

Forging new frontiers at Wireless Repair EXPO 2017

The wireless community came together last week at the inaugural Mobile World Congress event in San Francisco. Industry leaders and speakers presented to the wireless community repair business models and tips on transforming your repair business. In addition to 2 days of speaking sessions, EXPO held three networking events bringing the community together. The Mobile World

An Interview on the Future of Wireless Repair: Where the Industry’s at and Where it’s Going

If you’ve attended any wireless repair events, you’re likely (or should be) familiar with Michelle James. Michelle is the producer behind Wireless Repair Events and most notably the Wireless Repair EXPO and is dedicated to building the repair community alongside strengthening the standards within the industry. We had the pleasure of chatting with Michelle about the state of the

The Wireless Repair EXPO 2017 Announces Keynotes and Featured Speakers at “Mobile World Congress Americas in Partnership with CTIA”

SAN FRANCISCO, Aug. 24, 2017 /PRNewswire/ — Reverse logistics and service quality experts will present best practices for the aftercare of mobile devices, during the inaugural Mobile World Congress Americas in San Francisco, September 12-14, 2017. 30,000 attendees are expected to attend this event held at the Moscone Conference Center. The Wireless Repair EXPO 2017, an onsite partner program produced by

Winning with Mobile Device Service & Repair

SMARTPHONES TAKE A POUNDING in normal daily use: screens crack, parts get soaked, batteries expire, buttons go flat and jacks wear out. Somebody’s gotta fix ‘em. In the past few years, a large and lucrative aftermarket industry has sprung up to do just that. But it takes more than a steady hand with a micro-soldering iron